Customer Testimonials

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Google Sep 16, 2024

Customer service top notch here ! Tasha was the best, answered all our questions and represent Zimmer all the way

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Google Sep 11, 2024

Thanks for the help with the new truck Nate! Appreciate you!

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Google Sep 9, 2024

I got the car I wanted and with help from the folks at Zimmer we came home with it. We are very happy. Thank you Max Brandt for helping us.

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DealerRater Aug 28, 2024

They are always kind and helpful. I am confident in the work they do as well.

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Google Aug 28, 2024

Zimmer Body Shop is the best place to take care of your car. I recently brought in my 2014 Toyota for the first time, and they did an excellent job. The customer service exceeded my expectations Rich and his team were exceptional and very attentive. Rich provided the best rate for the repairs and consistently kept me updated on the progress of my car. I highly recommend this place and will definitely return to Zimmer Body Shop for any future repairs.

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DealerRater Aug 22, 2024

I recently had the pleasure of experiencing top-notch service at Zimmer Chrysler Dodge Jeep Ram when I brought my Jeep JLU Rubicon in for an oil change and tire rotation. From the moment I pulled into the service bay, I was greeted with a friendly and helpful staff. The technicians were efficient and knowledgeable, completing the service promptly without sacrificing quality. My Jeep was returned to me in pristine condition, and the team even took the time to answer any questions I had about my vehicle. I highly recommend Zimmer Chrysler Dodge Jeep Ram to anyone in need of automotive ...

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Google Aug 20, 2024

Friendly staff...excellent waiting room

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Google Aug 20, 2024

Customer service was very polite and service was quick.

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Google Aug 16, 2024

Friendly and helpful staff! Always an enjoyable experience.

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Google Aug 16, 2024

Montrez was very patient and didnā€™t rush me to buy anything. The maintenance crew and detailers also did a great job. 5 stars.

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Google Aug 12, 2024

Prompt, professional, and reasonable.

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DealerRater Aug 9, 2024

I get individualize service for my Jeep, always complete and thorough. I trust Rowland's work for years, never disappointed.

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Google Aug 6, 2024

Amazing experience Jordan was very courteous and informative.

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DealerRater Aug 3, 2024

Team was extremely courteous and responsive and the service was fast. I waited for the service to be complete.

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DealerRater Aug 2, 2024

Great family run business! Iā€™ve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to work with. Thank-you once again Tesara, Jacob, & Catherine!

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DealerRater Aug 2, 2024

I have been fully satisfied with the services provided by Zimmer Motors. Service has been immediate as scheduled.

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Google Jul 26, 2024

I had my first scheduled oil change on my Jeep Wrangler. Everything went fine. šŸ™‚

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Google Jul 26, 2024

Friendly folks, it was done in one day and the shuttle service was convenient and efficient! Will use again

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DealerRater Jun 20, 2024

CS is great hear. Chris and Victoria answer all my questions. Always call back if I leave a message.

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Google Jun 19, 2024

On our trip from Louisiana to western New York we ran into car trouble in Kentucky with our 2016 Dodge Journey on a Sunday afternoon. We barely made it to a hotel at southern part of Florence, KY. On Monday morning we decided to drive (more like limping ) to the Zimmer Chrysler Dodge Jeep Ram dealership in Florence, which was about 15 minutes away. We didnā€™t know what to expect on a Monday morning, wouldnā€™t know if they even had time to do a diagnostic let alone fixing the car in reasonable time. The very friendly welcome gave us courage. ...

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Google Jun 18, 2024

Took my car on time & very helpful making me comfortable because of the heat! Quick service oil change & tire rotation. I love they parked my finished vehicle near the door!

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Google Jun 18, 2024

Fantastic dealership. Has always taken great care of us for both of our vehicles.

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Google Jun 7, 2024

I went into Zimmer to ā€œbrowseā€ at jeeps, I knew exactly what I was looking for a called just about every dealership within a 30 mile radius. Max continued to follow up consistently, listened to what I wanted, and kept an eye out for me also giving me an option to build (which I had not considered). He has been so responsive and patient, even came out to put my tags on for me when I picked them up. I have purchased at least 10 cars and have talked to so many dealerships, I went with Zimmer due to the level of ...

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Google Jun 6, 2024

Tasha up front is the main reason I come back. Sheā€™s great at customer service and talking through things and looking into any concerns I may have.

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Google Jun 6, 2024

Timely and knowledgeable service

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Google Jun 4, 2024

In-person attention is excellent but to make an appointment by phone you have to call many times

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Google Jun 3, 2024

(Translated by Google) They love people and help you a lot. Thank you very much. 100% recommended. (Original) Son un amor con las personas y te ayuda mucho muchas gracias 100 %recomendado

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Google Jun 1, 2024

Bought my 2020 Ram 1500 hundred a few weeks ago. Trucks been great. Just had my electric trailer brake controller installed 5/31/24. Staff very helpful, got me booked day before. Dropped off in the morning and was done by noon. I appreciate it.

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Google May 31, 2024

Performed exactly the services I asked for very quickly. I was able to get on with my day.

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Google May 27, 2024

Good reliable service. Polite and professional

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Google May 27, 2024

Took care of recall very quickly. Courteous from start to finish.

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Google May 27, 2024

(Translated by Google) See you (Original) A plus

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Google May 26, 2024

Brian was extremely nice and curtious to me. I am from out of town and had an issue with one of my rear tires making a noise. It was a busy Saturday morning (holiday weekend no less) and Brian went out of his way to help me out. Had me back on the road in under a half hour. Great experience, thank you.

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Google May 25, 2024

Friendly experience do great work and pretty fast service.

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Google May 24, 2024

Work was done in a timely manner. Nice staff

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Google May 22, 2024

Shop area was super clean, All Staff member were great. Driver Lounge was clean and Great Coffee. Service Advisor Bryan Beschman was on the ball. Great Guy. Thanks for a Outstanding Experience'

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Google May 22, 2024

Fast and courteous service ,friendly staff and a nice waiting area

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DealerRater May 22, 2024

Have found customer service to be pleasant and informative. Recall service was speedy and quicker than expected.

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Google May 22, 2024

Very good except oil leak from the bottom of the car which I have told them about but they said they are not a detailed shop but if it wasnā€™t there you should take care of it

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Google May 21, 2024

They were very accommodating. I had a very pleasant experience!

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Google May 20, 2024

Excellent service shop.

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Google May 20, 2024

Thanks for a great experience with my first time visit to have my van serviced. I was able to drop off during my service time and wait in the lobby with no issues. Please make sure to have your vehicle serviced here.

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Google May 19, 2024

service was excellent. Tosha was very helpful.

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DealerRater May 18, 2024

They did a great job and were friendly and helpful. I enjoyed my experience today

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Google May 15, 2024

Service was fast and easy with good customer service.

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Google May 11, 2024

Service was fast and the entire team was friendly and helpful.

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Google May 9, 2024

Went above and beyond to help me out.

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Google May 9, 2024

Good service

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Google May 8, 2024

It's all good !

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Google May 3, 2024

Tasha was awesome, very patient with the issues I was having with the other dealership. Was opened about the issues and provided reassurance that they knew what the issues were.

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DealerRater May 3, 2024

Tasha did a great job of handling my warranty repair and I received back my truck in a timely manner.

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Google May 1, 2024

Bryan communicated well and the work was done right and in a timely manner.

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Google Apr 27, 2024

Good5

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Google Apr 25, 2024

Everything was explained very well. Will have to come back to complete the repairs required.

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Google Apr 25, 2024

The staff and people are excellent. Tasha was amazing and a great person representing the customer contact front. This is our place for all thing Chrysler & Jeep.

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Google Apr 23, 2024

There was a slight miscommunication that would have left me without a car for much longer then expected, but my boy Nick, came thru with a loner and the service dept repaired the AC faster then expected! Now the AC is so cold, it makes my nipples hard!

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Google Apr 23, 2024

They were courteous and efficient

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Google Apr 18, 2024

As always great service. The team at Zimmer had my vehicle ready before the scheduled time and even took care of a cosmetic issue on top of it!

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Google Apr 17, 2024

Just purchased a jeep grand Cherokee and a headlight was burnt out 2 weeks after I bought it. Fixed free of charge and excellent customer service! Iā€™m very happy I chose a jeep šŸ˜Š

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Google Apr 17, 2024

Chris was awesome! Beyond professional and I got a kick out of his reaction to my Jeep. It is Star Wars themed. Iā€™ll be coming back to Zimmer thanks to Chris.

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DealerRater Apr 17, 2024

Nate worked tirelessly to get me into this new truck. The whole process was very professional.

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Google Apr 13, 2024

Took great care of my warranty work. Got it done quicker because of having to wait on it.

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Google Apr 12, 2024

That was a quick, accurate and lean service experience. That's so kind to offer their complimentary back home Lyft Ride. I am glad to work with them. Thanks!

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Google Apr 10, 2024

Great help from Stephanie. Thanks for taking care of my Jeep

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Google Apr 9, 2024

Dropped car off for 40,000 mile service. Check in was quick and easy. Work was performed timely. Staff was courteous.

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Google Apr 6, 2024

Zimmer is family owned and they treat you like family. Their service is fast and accurate. They keep you informed every step during your visit. I highly recommend them for any of your automotive needs.

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Google Apr 5, 2024

Everyone is so n8ce and friendly. They offer the kids things to do and have plenty of space for them to run around.

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Google Mar 30, 2024

Service was excellant and done quickly

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Google Mar 29, 2024

Working with Brian in the service department was a pleasure. Very communicative and helpful, got my Jeep fixed and back to me quickly.

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DealerRater Mar 28, 2024

As always Zimmer is a great dealership. Great place to have your vehicle worked on. Always friendly

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Google Mar 27, 2024

Very courteous, charged what was quoted, and quality service.

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Google Mar 27, 2024

Quick and friendly! Great service!


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