Customer Testimonials

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DealerRater Mar 14, 2023

Service department was just awesome, friendly and professional. Brought truck in for oil change and cabin filter change, kept me informed the whole time while I waited

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DealerRater Mar 13, 2023

Friendly, good workmanship, nice facility. Didnt have an appointment but they took my jeep in for service. All smooth. Ran well.

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DealerRater Mar 10, 2023

Zimmer Motors was very accommodating in letting me get my car serviced in a timely manner

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DealerRater Mar 3, 2023

Fast and friendly. Kept me in the loop the entire time my vehicle was being serviced. Stephanie was super friendly.

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DealerRater Feb 27, 2023

My service advisor Stephanie was very friendly and knowledgeable. The oil change and tire rotation was quick and thorough. Great experience!

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DealerRater Feb 22, 2023

Good fast, service. Price was reasonable. Customer service could use a little work. After I paid online, I texted back to Tesara to see how late I could pickup my car on 2/13. No response. Maybe it was too late but I didn’t even get a reply the next day either. Then on 2/14 I called the shop to see how late I could pickup my car. Brian was nice and said he would leave my key with sales and that someone would be there until 8pm. Drove out to pickup and arrived at 7:52pm. Everyone was gone and the place ...

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DealerRater Feb 16, 2023

Gabe made it a good experience. He was friendly, great communication and made our whole experience outstanding! We would definitely chose Zimmer and Gabe for our future auto needs. Jim Marsh was professional, thorough and got us in and out quickly. He was very pleasant to work with. Thanks Jim, Gabe and Zimmer!

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DealerRater Feb 16, 2023

Was a good experience at Zimmer my service was performed as expected . Stephanie was awesome and made sure everything was completed as promised.

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DealerRater Feb 14, 2023

I feel appreciated and valued at Zimmer by everyone encountered, sales, service, and financial associates.

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DealerRater Feb 7, 2023

Very good experience on time and friendly. Great communication and made time to di needed repair

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Cars Feb 1, 2023

I bought my 2018 Dodge Durango at zimmer, Searched online and found the 1500, made the deal over the phone and drove the 1 hr 45 min drive to Florence to test drive to make sure it’s what I wanted before I signed, they had all the paperwork ready and I was on my way

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Cars Jan 22, 2023

I had a great experience . The people were very nice . The best was the Salesman Travis . He was very patient . We drove alot or cars and he would get everyone for us to drive . He was very patient . Overall i had a great experience ! If your looking fir a Jeep go there not only do they have somd great Jeeps but the customer service was ezcellent !

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DealerRater Jan 20, 2023

Oil change was done in a timely matter. People were friendly. I have to have struts put on in the future. I am disappointed that they will not accept Mopar coupons that I found on Mopars website.

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DealerRater Jan 7, 2023

Great service and quick turnaround time for getting our vehicle back in a timely manner

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DealerRater Jan 3, 2023

Very professional and courteous. They were able to help me on the spot with a car that fit my needs.

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DealerRater Jan 2, 2023

Everyone is so nice and knowledgeable my car was done right on time. Thank you

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DealerRater Dec 27, 2022

Great people that you can trust and dependable. Very timely and helpful with all situations.

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DealerRater Dec 20, 2022

A really nice staff to work with at Zimmer. They work to take care of the customer.

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DealerRater Dec 19, 2022

Simmer service ie a pleasure to deal with. They are quick and efficient, they keep you updated throughout the visit.

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Facebook Dec 16, 2022

Knowing George Robert has been a blessing to Me, my family and friends, there's no disputing the fact that he is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact him directly so he can help you too. He is ready to show you how you can trade and make profit, I'm a living testimony I invested $15,500 and I got my profit today after 5 days ...

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Facebook Dec 10, 2022

I have bought many cars from Gabe and it is always an easy process and a great deal!

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Facebook Dec 5, 2022

Christina Cain made my car buying a wonderful experience. She was thorough and made sure I got the best deal that actually met my needs and affordability. Thanks again

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Facebook Dec 5, 2022

I just wanna use this chance and moment to address my gratitude to Catherine George toward my profit received. I withdraw $15,605 from my trading account on her company's platform investing just $1500 … Thanking her and connecting with her … Email: [email protected] Whatsapp: +1 (323) 879-3578 Forex is the best online investment and it's very profitable.

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DealerRater Dec 5, 2022

Fast and friendly service completed in a timely and efficient manner. Helpful service advisors answered all my concerns

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DealerRater Nov 19, 2022

Service department was very friendly and efficient. I would definitely recommend this dealership to others.

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Facebook Nov 14, 2022

Very courteous and very helpful. Did everything they could to help me

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DealerRater Nov 5, 2022

Very professional and friendly staff who are knowledgeable and ready to serve. They did an excellent job on my jeep's brakes. Thank you Zimmer Staff.

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DealerRater Nov 2, 2022

Excellent service and very strong customer support focused on service and communication during the service process

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DealerRater Oct 25, 2022

Friendly service. Comfortable waiting area while getting car serviced. Will continue to use Zimmer for cars.

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DealerRater Oct 25, 2022

Easy, very very very very very very very very very very very very very very easy

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DealerRater Oct 17, 2022

Craig was extremely helpful in keeping me updated and provided quality service. Service was timely and efficient. I

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DealerRater Oct 5, 2022

Good service department. My oil change and tire rotation took longer than usual. Windshield wiper issue

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DealerRater Oct 4, 2022

We have a long and pleasant relationship. Service and sales personnel are always pleasant. The waiting area is quiet.

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DealerRater Oct 4, 2022

Excellent service and my vehicle maintenance was done in a timely manner as well as friendly service

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Facebook Oct 2, 2022

Christina was amazing to work with! If she suggested something, she would always ask if it was what I wanted to do. It was all about me and what I wanted. Never once did I feel pressured to make a decision. She helped me get the vehicle I wanted, and I didn’t have to compromise on my purchase! The entire experience was very pleasant!!!

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DealerRater Oct 1, 2022

Zimmer met our car buying needs and were responsive when I was looking for a car online

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DealerRater Sep 21, 2022

Awesome service always! Great quality, fair price, good communication. Keeps my Jeep Wrangler running well!

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DealerRater Sep 20, 2022

I’ve purchased a vehicle here. I just had my truck serviced here. Go here! Simmer has an awesome staff. Craig at the Service Department literally handled EVERYTHING! He kept me up to date on how the repair was going and always returned my call. First Class Service!

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DealerRater Sep 15, 2022

The employee's are very friendly and make you feel welcome they kept me informed about what was going with my car

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Cars Sep 14, 2022

Travis was great to work with. Everyone at the dealership was very friendly and inviting. They worked with me on the price and some extra options. I highly recommend them for your next purchase!

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DealerRater Sep 13, 2022

Stephanie was a great help and explained the cost and the job was done in a timely manner

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DealerRater Sep 13, 2022

Tesara does a great job always friendly and very helpful dealership is clean and people are friendly

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DealerRater Sep 11, 2022

I feel the service department is honest and the service with the dealership is stress free.

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DealerRater Sep 8, 2022

Very pleasant and quick experience! It was a nice experience with Zimmer motors.. This was my first experience and will continue go there.

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DealerRater Sep 6, 2022

This dealership goes above and beyond. Salesman Zach Judd was super knowledgeable friendly and went above and beyond to help me find the car I was looking for. I highly recommend Zimmer!!

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DealerRater Sep 1, 2022

Recommended by a friend, who only buys his vehicles from Zimmer. He was right about the low pressure very accommodating experience. Both myself and my wife were very comfortable while first building a truck to order then buying one off the lot. Cam was very patient with the building process explaining all the options and costs available to us. He is very knowledgeable about your product and a true professional. Also a shout out to another professional, Tony Fritsch. He helped us out with the financing. He also explained everything and talked to us about different coverages available for the ...

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DealerRater Aug 27, 2022

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

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DealerRater Aug 26, 2022

The service writer Theresa provided great customer service! The Jeep service was completed in a timely manner.

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DealerRater Aug 18, 2022

Very helpful employees. I greatly appreciated the transportation to & from my home. Love the great service.

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Facebook Aug 15, 2022

Best experience dealing with everyone at Zimmer Motors Their patience in explaining all aspects of the truck was excellent Starting with the owner, sales staff and finance we were treated like family which we greatly appreciated Thanks again for all you have done 👍

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DealerRater Aug 5, 2022

I have had an electrical issue for over a year. They have worked hard at getting the issue fixed. Although they are still trying to resolve the issue.

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DealerRater Jul 31, 2022

Great service. Theresa great to work with. Very friendly and quick. Kept me advised on what was going on.

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DealerRater Jul 14, 2022

Cam was very informative & helpful! The staff went above and beyond! Super enjoyable experience! We love our new truck!

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DealerRater Jul 14, 2022

They did a great job servicing my Jeep Cherokee. They were on time and completed the work quickly. Everyone was very friendly and helpful..

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DealerRater Jul 11, 2022

They do a great job. On time and customer friendly. Will be a return customer.

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DealerRater Jul 10, 2022

Service was great and timely. But had to wait 15-20 minutes for the paperwork to be finished

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DealerRater Jul 6, 2022

This is our 5th time purchasing a vehicle from Zimmer. Been very happy each time. Cam did a fantastic job and was very informed on the features of the Grand Cherokee L. Worked with us to find the one for use and kept us informed every step of the way till the vehicle was delivered to the dealership. Has also called several times to check on how we were doing with the Jeep. Very Very Helpful! Have worked with Tony several times, sold us 3 vehicles and this time as the finance guy. Tony was excellent at finding the best financing ...

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DealerRater Jun 30, 2022

Always customer friendly. We will always buy from Zimmer. Our salesman Cam solid!!! Billy Willet should be a poster child for how you treat customers.

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Facebook Jun 28, 2022

Best dealer experience I’ve very had everyone their cares about the customer.

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DealerRater Jun 23, 2022

The dealership is convenient to my house and work. I have dealt with Zimmer Chrysler for many years with several vehicles. They do a great job

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DealerRater Jun 20, 2022

With quick service and bill was lower than originally quoted at online check in I highly recommend.

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DealerRater Jun 20, 2022

Fast and friendly service. Worked with us to meet us at the price we wanted. Very satisfied.

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DealerRater Jun 9, 2022

Scheduled my appointment and was immediately met when I arrived. My oil change and tire change went without a problem. An additional issue required a new appointment and I was scheduled for that.

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DealerRater Jun 8, 2022

Cam was Amazing! Quick and easy process with the purchase of my new vehicle! Great experience!

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DealerRater Jun 4, 2022

Friendly, knowledgeable staff clean waiting area vending machines that sell Coke products. Can use credit cards in vending machines while you wait for the 5 star service.

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DealerRater Jun 3, 2022

Prompt with vehicle service. I appreciate how they always run on time, and I am in and out of there very quickly!

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DealerRater Jun 1, 2022

I bought my Grand Cherokee here and was very happy with the salesman and process. Since then I’ve been back for routine maintenance. The people I’ve worked with in the service department have be great and the work performed in a timely manner. I intend to continue to go there for any needed service.

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DealerRater Jun 1, 2022

My PT Cruiser is 17 years old and I still love it. Don’t drive it much but when I need service, Zimmerman is the only place I go. I’ve always been treated like a new customer and with kindness. You guys are the greatest!

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DealerRater May 30, 2022

Cam Carlotta was hands down the best dealers sales rep I've ever worked with in my life! The dealership was well trained and superior in their customers service skills. They treated you like a friend! I would highly recommend this dealer and Cam!

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DealerRater May 24, 2022

Excellent experience leasing a Pacifica from Zimmer, painless without a hitch. Everyone we dealt with were very helpful and professional, from Deric to Nate to Christina to Tony. Thank you all for a stressless process.

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DealerRater May 24, 2022

Long term customer first vehicle purchased 1994 eagle vision. Have purchased several others since then and continue to use their service

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DealerRater May 22, 2022

I dealt with both Thomas and Nate at Zimmer. It was a hastle free experience from beginning to end. I highly recommend Zimmer for your next vehicle.

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DealerRater May 16, 2022

Once again, great service with great help from Joe. They put my needs first again.

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Facebook May 15, 2022

I was looking for a new car after dealing with my car I had being totaled. The people at Zimmer were very helpful. They made it possible for me to get a new/used really nice car. Thank you to Zimmer for helping me out!

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DealerRater May 10, 2022

THE BEST!!!, I CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS DEALERSHIP. Nick our salesman and Jim (business manager) made me a Zimmer customer for life. I will always check them out first. No hassle, courteous and thorough. Great follow through from the beginning to the end and even an extra phone call to make sure that all was perfect. LOVED, LOVED, LOVED this dealership. You have got to check them out.

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DealerRater May 8, 2022

Nick, closed the deal and made a lifelong Mustang enthusiast excited to become a Jeeper. Over the years I've purchased many new and used cars, exclusively Mustangs. I stopped in Zimmer Chrysler Jeep on a random Wednesday to test drive a Jeep to see if I'd be compelled to make the switch (which I was very doubtful about). I quickly learned that the the one Wrangler I really enjoyed was being sold. Stephanie overheard my comments about wanting an all white Jeep. She went above and beyond to dig through the open inventory orders to find the unicorn ...

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Facebook Apr 28, 2022

Sales staff are wonderful. Divon explained everything snd answered all our questions. Jim in finance was quick and efficient. We have purchased cars from other dealers but Zinmer was by far the easiest to deal with. Big thanks to Divon and Jim

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DealerRater Apr 26, 2022

We will be back to Zimmer. This is our second jeep we have Leased from Zimmer and it has been a great experience. Our salesperson, Christina was wonderful.

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Facebook Apr 24, 2022

I can't say enough good things about Zimmer! Everyone I worked with did a great job! Nick O'Brien was my salesman and going forward from here he is who I will buy a vehicle from. Thank you to Nick! Also, the used car manager Jared Fox was great and very helpful. Jim Marsh made the finance side of things go smoothly. Thank you Zimmer! You've got a loyal customer here.

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Facebook Apr 22, 2022

Great experience. Low pressure. Very easy to work with. Will buy there again.

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DealerRater Apr 19, 2022

Service was prompt and courtesy. It was easy to set up the appointment and the team was thorough. Thank you team.

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DealerRater Apr 19, 2022

Very nice people and don’t hassle the customer. Enjoyed my purchase and my salesman was very nice

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Cars Apr 19, 2022

When my father decided to buy a new Pacifica van (his 5th), I knew we didnt want deal with the dealer in our town, but knew my neighbor, Scott Wehrle was in service at Zimmer CDJR in Florence KY. Scott recommended we talk to Jeff Henderson in sales. Pacificas were hard to get so some dealers were marking them up as much as $5000 over sticker. Jeff was not only knowledgeable about the van , but was able to knock a little off sticker. We ordered in September 2021 & it didnt come in until the first of March 2022, but Jeff kept us ...

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DealerRater Apr 16, 2022

They was very hellful with us getting our Jeep. They done everything they could. Very nice and kind people. We will definitely do business with them in the future.

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DealerRater Apr 15, 2022

Service Department is always easy to work with for scheduling, are friendly, and keep me updated on anything they find that needs attention. When it’s time to buy my next vehicle, Zimmer will be my first stop.

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DealerRater Apr 13, 2022

They were awesome! Let my kid run around like a maniac & were very sweet to him. Very professional & prompt.

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DealerRater Mar 28, 2022

The lady who took care of me was excellent service went smooth and very friendly

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DealerRater Mar 28, 2022

Always friendly and courteous service in the showroom and in service area. Highly recommend this dealership.

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DealerRater Mar 28, 2022

Wonderful customer service and care from everyone at Zimmer CDJR. I purchased a Jeep Wrangler from them in summer of 2020 and come back for all of my service. I am completely satisfied and feel very taken care of by everyone at Zimmer. Thank you!

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DealerRater Mar 28, 2022

Zimmer Motors is a good place to do business. Employees are skilled and competent. Never try to upset or recommend unnecessary procedures or services. Honest and efficient.

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DealerRater Mar 24, 2022

Happy with the service i got. Everyone was very pleasant and was surprised at how quickly my service was done

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DealerRater Mar 23, 2022

Brought my Ram in for body work. Quinten and Rich took care of everything quickly and professionally on the estimate and financial side. The shop guys put my truck back to original, even the spray on bed liner. I would recommend this body shop.

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DealerRater Mar 21, 2022

Absolutely WONDERFUL service and care. Joe put me in a GORGEOUS ‘22 Jeep Grand Cherokee. He couldn’t have been more helpful and friendly. Thanks to to Jim in Finance for doing all the paperwork and getting me on the road. WONDERFUL EXPERIENCE. This is my second Vehicle I’ve purchased from them and if there is a third, they will be my go to Team!!!!

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DealerRater Mar 14, 2022

tesara is awesome, so helpful, I wouldn’t go anywhere else to service my vehicle

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Facebook Mar 13, 2022

They where able to get me in something right away! Everyone was very friendly. Thomas was our salesman, seemed to know what he was talking about.

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DealerRater Mar 8, 2022

Great customer service. Christina was awesome to deal with. Very upfront and honest throughout the entire process. Will recommend her to friends and family.

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DealerRater Mar 5, 2022

Very friendly told me all what they would do and delivered in very timely manner

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DealerRater Feb 28, 2022

Very easy to deal with. Service was done quickly and professionally. Device department was very helpful.

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Cars Feb 26, 2022

Travis did an amazing job with helping purchase my first truck. He explained everything I needed to know and made the process super easy. I highly recommend to ask for Travis if you are in the market for purchasing a vehicle!! Thanks again Travis!

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Facebook Feb 26, 2022

We bought or new Jeep Renegade today and had Nick O’Brien as the sales person and he was wonderful, such a friendly and helpful person and very knowledgeable, made the whole experience great!!


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