Customer Testimonials
Needed tires & Zimmer was able to get them & install them in a very timely manner.
Purchased a Chrysler Pacifica from Zimmer in late 2019; today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids and the medical emergency being 3 hours away where Iām from which wouldāve left my wife and young twins without a car and they executed flawlessly to get our vehicle running again within a short window of time. Highly recommend!!
Zimmerman was absolutely phenomenal. I wish this was my first stop when I was looking for a car would made the whole process much easier I came in and worked with my salesman Mr. Montarez. Who was absolutely amazing very knowledgeable exceptionally helpful definitely went above and beyond. I cannot even be more grateful. I would definitely recommend Zimmerman to my friends and family as a top choice. Thank you again for everything.
I was a surprise for the service dept. But they got me in and out in great time. It was a pleasure to deal with them.
Had scheduled for a recall repair and regular maintenance (oil change and vehicle inspection) on my Ram pickup, and was given an appointment at a convenient time and date. Dropped off the vehicle with Service Adviser Shannon Hart, everything went smoothly and only a short time later I was contacted by Shannon informing me that my vehicle was finished and ready. Thank you for your continued great service.
Service department is efficient and a pleasure to deal with.
Service experience was amazing. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you.
Excellent and professional service.
Great service. Friendly staff. Thank you for looking after us so promptly.
Torn between a 4 and a 5. The service experience during this visit was excellent. Shannon was great and I appreciate her explanation of what was checked and not checked during previous services. Seems for awhile, no visual inspections of things like brake pads were being done at this service center. The multi-point inspection per manufacturer's recommendation was only being done by OBD-II code reader or OBD dongle. Just wondering if visual inspection of my brake pads on previous services might have prevented the excessive wear and tear that necessitated replacing brake pads and rotors. I'm told the visual inspections ...
Just went in to get an oil change and waited on my van. Staff is extremely nice, waiting area is clean, and overall cost for the oil change was no different than a quick change oil place. Feel a little more comfortable getting an oil change from the dealership vs them. Been coming here for years.
Zimmer has been great to us. Bought our Jeep Grand Cherokee there. And get it serviced there. Even unfortunately had to use the collision dept. recently. All interactions have been positive and professional all along the way. Rich Zimmer was a real help. I highly highly highly recommend Zimmer!
The Best Service for your Money. A customer for over 30 years. Thanks
Dropped off the night before. Shannon in service is the best. Made it easy to do paperwork, very pleasant and great answering questions. Made it so easy!! Donāt lose her!!
If you want a shop that follows strict regulations, you should pick Zimmer Service. If you have leaking shocks at 12,000 miles theyāll replace only those leaking. Then again at 20,000 miles. Then again only replacing the rear leaking shocks, because the front shocks werenāt leaking. Replaced only the main battery, four months ago under warranty, because the Wrangler wouldnāt start. Now the āstart/stopā auxiliary battery needs replaced. Out of warranty? Three year battery. (PS I never use the start/stop feature! Government needs to mind their own business!)
Service done to specifications and promptly. Technicians and skilled and knowledgeable.
Friendly, Professional and on time service.
I had a very good experience during my visit at the Zimmer service department. Well done.
Everyone is always nice, and they have great service, I will definitely keep bringing my Jeep in for service.
A friendly dealer nice people Thank's To The Zimmer Family for Running A awesome Dealership Paul Meyer Independence,ky 41051
Chris, the service writer kept me informed on the progress of the Ac/Heat on my wife's 2011 Grand Cherokee. The tech did a great job! We appreciate your hard work. Keep it up!! Jeff Wyler Ft Thomas was going to charge me $350 just to look at it? The unit has a life time max care service contract with $100 ded. That's all I paid at Zimmer. We will never go back to Jeff Wyler ever again!! Jerry/Carla
Had appointment to change oil, rotate tires, and recall software update. Very pleased as the service department was on time and completed the Services in very quick order. Would recommend even for oil change.
I had a great experience with my sale person!! She was very nice and easy to work with!! I had few issues the truck but they took care of it and made right!! Very happy with them!!
My vehicle was in and out quickly and I was very satisfied with the work. Staff was very friendly and very helpful.
Great customer service!
Great buying experience! People here are great to deal with. Love my new truck!
Great service people were nice
Excellent service!
Was great to deal with kept me updated the whole time
Didnāt take long to get a oil change and tire rotation they were great
Customer service top notch here ! Tasha was the best, answered all our questions and represent Zimmer all the way
Thanks for the help with the new truck Nate! Appreciate you!
I got the car I wanted and with help from the folks at Zimmer we came home with it. We are very happy. Thank you Max Brandt for helping us.
They are always kind and helpful. I am confident in the work they do as well.
Zimmer Body Shop is the best place to take care of your car. I recently brought in my 2014 Toyota for the first time, and they did an excellent job. The customer service exceeded my expectations Rich and his team were exceptional and very attentive. Rich provided the best rate for the repairs and consistently kept me updated on the progress of my car. I highly recommend this place and will definitely return to Zimmer Body Shop for any future repairs.
I recently had the pleasure of experiencing top-notch service at Zimmer Chrysler Dodge Jeep Ram when I brought my Jeep JLU Rubicon in for an oil change and tire rotation. From the moment I pulled into the service bay, I was greeted with a friendly and helpful staff. The technicians were efficient and knowledgeable, completing the service promptly without sacrificing quality. My Jeep was returned to me in pristine condition, and the team even took the time to answer any questions I had about my vehicle. I highly recommend Zimmer Chrysler Dodge Jeep Ram to anyone in need of automotive ...
Friendly staff...excellent waiting room
Customer service was very polite and service was quick.
Friendly and helpful staff! Always an enjoyable experience.
Montrez was very patient and didnāt rush me to buy anything. The maintenance crew and detailers also did a great job. 5 stars.
Prompt, professional, and reasonable.
I get individualize service for my Jeep, always complete and thorough. I trust Rowland's work for years, never disappointed.
Amazing experience Jordan was very courteous and informative.
Team was extremely courteous and responsive and the service was fast. I waited for the service to be complete.
Great family run business! Iāve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to work with. Thank-you once again Tesara, Jacob, & Catherine!
I have been fully satisfied with the services provided by Zimmer Motors. Service has been immediate as scheduled.
I had my first scheduled oil change on my Jeep Wrangler. Everything went fine. š
Friendly folks, it was done in one day and the shuttle service was convenient and efficient! Will use again
CS is great hear. Chris and Victoria answer all my questions. Always call back if I leave a message.
On our trip from Louisiana to western New York we ran into car trouble in Kentucky with our 2016 Dodge Journey on a Sunday afternoon. We barely made it to a hotel at southern part of Florence, KY. On Monday morning we decided to drive (more like limping ) to the Zimmer Chrysler Dodge Jeep Ram dealership in Florence, which was about 15 minutes away. We didnāt know what to expect on a Monday morning, wouldnāt know if they even had time to do a diagnostic let alone fixing the car in reasonable time. The very friendly welcome gave us courage. ...
Took my car on time & very helpful making me comfortable because of the heat! Quick service oil change & tire rotation. I love they parked my finished vehicle near the door!
Fantastic dealership. Has always taken great care of us for both of our vehicles.
I went into Zimmer to ābrowseā at jeeps, I knew exactly what I was looking for a called just about every dealership within a 30 mile radius. Max continued to follow up consistently, listened to what I wanted, and kept an eye out for me also giving me an option to build (which I had not considered). He has been so responsive and patient, even came out to put my tags on for me when I picked them up. I have purchased at least 10 cars and have talked to so many dealerships, I went with Zimmer due to the level of ...
Tasha up front is the main reason I come back. Sheās great at customer service and talking through things and looking into any concerns I may have.
Timely and knowledgeable service
In-person attention is excellent but to make an appointment by phone you have to call many times
(Translated by Google) They love people and help you a lot. Thank you very much. 100% recommended. (Original) Son un amor con las personas y te ayuda mucho muchas gracias 100 %recomendado
Bought my 2020 Ram 1500 hundred a few weeks ago. Trucks been great. Just had my electric trailer brake controller installed 5/31/24. Staff very helpful, got me booked day before. Dropped off in the morning and was done by noon. I appreciate it.
Performed exactly the services I asked for. I received no updates on the status throughout the day. The truck was not done when promised, but it was completed by the end of the day.
Good reliable service. Polite and professional
Took care of recall very quickly. Courteous from start to finish.
(Translated by Google) See you more (Original) A plus
Brian was extremely nice and curtious to me. I am from out of town and had an issue with one of my rear tires making a noise. It was a busy Saturday morning (holiday weekend no less) and Brian went out of his way to help me out. Had me back on the road in under a half hour. Great experience, thank you.
Friendly experience do great work and pretty fast service.
Work was done in a timely manner. Nice staff
Shop area was super clean, All Staff member were great. Driver Lounge was clean and Great Coffee. Service Advisor Bryan Beschman was on the ball. Great Guy. Thanks for a Outstanding Experience'
Fast and courteous service ,friendly staff and a nice waiting area
Have found customer service to be pleasant and informative. Recall service was speedy and quicker than expected.
Very good except oil leak from the bottom of the car which I have told them about but they said they are not a detailed shop but if it wasnāt there you should take care of it
They were very accommodating. I had a very pleasant experience!
Excellent service shop.
Thanks for a great experience with my first time visit to have my van serviced. I was able to drop off during my service time and wait in the lobby with no issues. Please make sure to have your vehicle serviced here.
service was excellent. Tosha was very helpful.
They did a great job and were friendly and helpful. I enjoyed my experience today
Service was fast and easy with good customer service.
Service was fast and the entire team was friendly and helpful.
Went above and beyond to help me out.
